Privacy Policy

Privacy Policy (Personal Data Protection Act 2012 – Singapore)

Signarama Singapore (operated by Omni Connection Pte Ltd) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, protect and retain your personal data when you visit www.signarama.com.sg, submit enquiries, request quotations, purchase our products or services, or otherwise interact with us.

1. Information We Collect - We may collect personal data including your name, company name, job title, email address, telephone number, business or installation address, billing information, artwork and logo files, project specifications, quotation details, purchase history, franchise enquiry information and any other information you voluntarily provide. We also collect non-personal information such as IP address, browser type, operating system and browsing behaviour. Our website may use cookies and similar technologies, including analytics tools, to improve user experience.

2. How We Use Your Information - We use your information to prepare quotations, produce and install signage, respond to enquiries, manage customer relationships, process payments, provide warranty and after-sales support, administer franchise enquiries, improve our website and services, comply with legal obligations, and send marketing communications where you have consented.

3. Cookies and Analytics - Our website may use cookies and website analytics technologies such as Google Analytics and other marketing tools to understand website usage and improve user experience. You may adjust your browser settings to refuse cookies, although some website features may not function properly.

4. Sharing Your Information - We do not sell your personal data. We may share it with trusted service providers, Signarama franchise locations where necessary to fulfil your request, installers, delivery partners, IT and website providers, payment processors, and government authorities where required by law.

5. Overseas Transfers - Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that it receives a standard of protection comparable to that required under the PDPA.

6. Data Security - We implement reasonable administrative, technical and physical safeguards to protect your personal data. While we strive to protect your information, no method of transmission or storage is completely secure.

7. Data Retention - We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet contractual obligations, or as required by applicable laws.

8. Your Rights - Subject to the PDPA, you may request access to or correction of your personal data, or withdraw your consent for certain uses. Withdrawal of consent may affect our ability to provide certain services.

9. Third-Party Links - Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Changes to this Policy - We may update this Privacy Policy from time to time. The latest version will always be published on our website.

11. Contact Our Data Protection Officer - For enquiries regarding your personal data or this Privacy Policy, please contact: Data Protection Officer Signarama Singapore Email: [email protected]

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